Essential Support Package
Price: $300-$600 per month
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Remote IT Support & Issue Resolution
Get timely assistance and expert troubleshooting for any IT issues you encounter, all from the comfort of your location.
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Remote IT Support & Issue Resolution
Get timely assistance and expert troubleshooting for any IT issues you encounter, all from the comfort of your location.
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Email and phone support during business hours
Have peace of mind knowing that our knowledgeable support team is just a call or email away, ready to address your inquiries and provide guidance.
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Patch management and software updates
Ensure your systems are up to date with the latest security patches and software updates, minimizing vulnerabilities and enhancing performance.
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Anti-virus and malware protection
Protect your business from online threats with robust anti-virus and malware protection, safeguarding your data and sensitive information.
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Monthly system health check
Regularly monitor and assess the health of your systems to proactively identify any potential issues and optimize performance.
Advanced Support Package
Price: $600 - $1,000 per month
All services included in the Basic Support Package
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On-site support for hardware repairs and maintenance (limited hours per month)
Benefit from skilled technicians who can handle hardware repairs and maintenance on-site, ensuring minimal disruptions to your operations.
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Network monitoring and proactive performance optimization
Continuously monitor your network to identify and address potential issues before they impact productivity, optimizing your network's performance.
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Regular data backups and disaster recovery planning
Implement secure and reliable data backup solutions along with comprehensive disaster recovery planning, ensuring your critical data is protected and recoverable.
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IT asset inventory management
Keep track of your IT assets, including hardware and software licenses, to effectively manage and plan for upgrades, replacements, and budgeting.
Premium Support Package
Price: $1,000 - $2,000 per month
All services included in the Advanced Support Package
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Priority response time for support requests
Enjoy priority handling of your support requests, ensuring swift resolutions and minimizing downtime.
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24/7 monitoring and emergency support
Have peace of mind with round-the-clock monitoring of your systems and immediate assistance in case of emergencies, ensuring your business stays operational.
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IT strategy and consultation for technology planning and growth
Gain valuable insights and guidance from our experts to align your technology investments with your long-term business goals and drive growth.
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IT project management for larger-scale initiatives
Streamline the implementation of complex IT projects with our dedicated project management team, ensuring successful outcomes within scope, timeline, and budget.
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Security audits and compliance assistance
Conduct regular security audits to identify vulnerabilities and ensure compliance with industry regulations, enhancing your overall security posture.
